/* ============================================================
   TICKETS — Centro de Soporte (filtros, formulario y grilla)
============================================================ */

.containerTk {
    --tk-radius: 12px;
    --tk-gap: 12px;
    --tk-card-bg: var(--neutral-layer-2, #fff);
    --tk-page-bg: var(--neutral-layer-1, #f4f6fb);
    --tk-border: 1px solid var(--neutral-stroke-divider-rest, #e6eaf2);
    --tk-shadow: 0 1px 2px color-mix(in srgb, var(--neutral-foreground-rest) 6%, transparent),
                 0 8px 24px color-mix(in srgb, var(--neutral-foreground-rest) 5%, transparent);

    box-sizing: border-box;
    display: grid;
    grid-template-rows: auto minmax(0, 1fr);
    width: 100%;
    height: 100%;
    min-height: 0;
    padding: var(--tk-gap);
    gap: var(--tk-gap);
    background: var(--tk-page-bg);
    color: var(--neutral-foreground-rest);
    overflow: hidden;
}

/* Refuerzo por si el shell marca tema explícito */
.app-shell[data-theme="dark"] .containerTk,
.app-shell[data-theme="light"] .containerTk {
    --tk-page-bg: var(--neutral-layer-1);
    --tk-card-bg: var(--neutral-layer-2);
    --tk-border: 1px solid var(--neutral-stroke-divider-rest);
    --tk-shadow: 0 1px 2px color-mix(in srgb, var(--neutral-foreground-rest) 8%, transparent);
}

.containerTk *,
.containerTk *::before,
.containerTk *::after {
    box-sizing: border-box;
}

/* ---------- Filtros ---------- */
.tk-filters {
    background: var(--tk-card-bg);
    border: var(--tk-border);
    border-radius: var(--tk-radius);
    box-shadow: var(--tk-shadow);
    padding: 12px 14px 14px;
}

.tk-filters__head {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 12px;
}

.tk-filters__icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    color: var(--accent-fill-rest);
}

.tk-filters__title {
    margin: 0;
    font-size: 0.95rem;
    font-weight: 700;
    color: var(--neutral-foreground-rest);
}

.tk-filters__body {
    display: grid;
    grid-template-columns: repeat(6, minmax(0, 1fr)) auto;
    gap: 10px 12px;
    align-items: end;
}

.tk-filters__actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 6px 10px;
    justify-content: flex-end;
    white-space: nowrap;
}

.tk-btn-link {
    color: var(--accent-fill-rest) !important;
    font-weight: 600;
}

/* ---------- Campos ---------- */
.tk-field {
    display: flex;
    flex-direction: column;
    gap: 4px;
    min-width: 0;
}

.tk-label {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-size: 0.7rem;
    font-weight: 650;
    letter-spacing: 0.02em;
    text-transform: uppercase;
    color: var(--neutral-foreground-hint, #7b8499);
    line-height: 1.2;
}

.tk-label__icon--warn { color: #d13438; }
.tk-label__icon--ok { color: #107c10; }

.tk-inline-tag {
    display: inline-flex;
    align-items: center;
    margin-left: 0.4rem;
    padding: 0.1rem 0.45rem;
    border-radius: 999px;
    font-size: 0.62rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    color: #fff;
    background: var(--accent-fill-rest);
}

.tk-field fluent-select,
.tk-field fluent-date-picker,
.tk-field fluent-time-picker,
.tk-field fluent-text-field,
.tk-field fluent-text-area {
    width: 100%;
    min-width: 0;
}

/* ---------- Zona inferior ---------- */
.bottom_tk {
    display: grid;
    grid-template-columns: minmax(260px, 34%) minmax(0, 1fr);
    gap: var(--tk-gap);
    min-height: 0;
    overflow: hidden;
}

.left_tk,
.right_tk {
    display: flex;
    flex-direction: column;
    min-width: 0;
    min-height: 0;
    overflow: hidden;
    border-radius: var(--tk-radius);
    border: var(--tk-border);
    background: var(--tk-card-bg);
    box-shadow: var(--tk-shadow);
}

.left_tk {
    padding: 6px;
    /* Cadena flex: panel → grilla → tabla (scroll) + paginación fija abajo */
}

.tk-mobile-list-actions {
    display: none;
}

.left_tk > * {
    flex: 1 1 auto;
    min-height: 0;
    min-width: 0;
    width: 100%;
}

.left_tk > .tk-mobile-list-actions {
    flex: 0 0 auto;
}

.left_tk .dilitium-datagrid {
    height: 100%;
    min-height: 0;
    box-shadow: none;
    border-radius: calc(var(--tk-radius) - 2px);
}

.left_tk .datagrid-container {
    flex: 1 1 auto;
    min-height: 0;
    overflow: auto !important;
}

.left_tk .datagrid-pagination {
    flex: 0 0 auto;
    position: relative;
    z-index: 3;
    background: var(--tk-card-bg);
}

.left_tk .tk-state {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 10px;
    height: 100%;
    text-align: center;
    padding: 16px;
    color: var(--neutral-foreground-rest);
}

.ticket-panel {
    display: flex;
    flex-direction: column;
    height: 100%;
    min-height: 0;
}

.ticket-toolbar {
    flex: 0 0 auto;
    display: flex;
    flex-direction: column;
    align-items: stretch;
    gap: 8px;
    padding: 12px 14px;
    border-bottom: var(--tk-border);
    background: var(--tk-card-bg);
}

.tk-mobile-back {
    display: none;
}

.ticket-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    width: 100%;
}

.ticket-actions fluent-button { min-height: 34px; }

.tk-btn-danger { color: #c50f1f !important; }

.ticket-readonly-bar {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    flex-wrap: wrap;
}

.ticket-readonly-info {
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
}

.ticket-readonly-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 34px;
    height: 34px;
    flex-shrink: 0;
    border-radius: 999px;
    background: color-mix(in srgb, var(--accent-fill-rest) 12%, transparent);
}

.ticket-readonly-copy {
    display: flex;
    flex-direction: column;
    gap: 2px;
    min-width: 0;
}

.ticket-readonly-title {
    font-size: 0.82rem;
    font-weight: 650;
}

.ticket-readonly-sub {
    font-size: 0.72rem;
    color: var(--neutral-foreground-hint);
}

.ticket-body {
    flex: 1;
    min-height: 0;
    overflow: auto;
    padding: 14px;
    -webkit-overflow-scrolling: touch;
}

.tk-form { width: 100%; }
.tk-validation { margin-bottom: 10px; }

.tk-form-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 12px 14px;
    align-items: start;
}

.tk-field--full { grid-column: 1 / -1; }

.tk-datetime {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 6px;
    min-width: 0;
}

.tk-tiempo {
    font-variant-numeric: tabular-nums;
    font-weight: 650;
}

.tk-state {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 10px;
    padding: 2rem 1rem;
    text-align: center;
    color: var(--neutral-foreground-hint);
    min-height: 160px;
}

.tk-state--error { color: #d13438; }

.text-danger {
    color: #d13438;
    font-size: 0.75rem;
}

.sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

fluent-select::part(popup),
fluent-date-picker::part(popup),
fluent-combobox::part(popup) {
    position: fixed !important;
    z-index: 9999 !important;
    max-height: 280px;
    overflow-y: auto;
}

.containerTk :focus-visible {
    outline: 2px solid var(--accent-fill-rest);
    outline-offset: 2px;
}

.ticket-body::-webkit-scrollbar,
.left_tk::-webkit-scrollbar { width: 8px; }

.ticket-body::-webkit-scrollbar-thumb,
.left_tk::-webkit-scrollbar-thumb {
    background: color-mix(in srgb, var(--accent-fill-rest) 40%, #94a3b8);
    border-radius: 999px;
}

@media (max-width: 1280px) {
    .tk-filters__body { grid-template-columns: repeat(3, minmax(0, 1fr)); }
    .tk-filters__actions { grid-column: 1 / -1; justify-content: flex-start; }
}

@media (max-width: 1100px) {
    .bottom_tk { grid-template-columns: minmax(220px, 38%) minmax(0, 1fr); }
    .tk-form-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .tk-field--full { grid-column: 1 / -1; }
}

@media (max-width: 900px) {
    .containerTk {
        height: auto;
        min-height: 100%;
        overflow: visible;
        grid-template-rows: auto auto;
    }

    .bottom_tk {
        grid-template-columns: 1fr;
        overflow: visible;
    }

    /* Vista listado: filtros + grilla */
    .containerTk.tk-mobile-list .right_tk {
        display: none;
    }

    .containerTk.tk-mobile-list .bottom_tk {
        grid-template-rows: minmax(360px, 62vh);
    }

    .containerTk.tk-mobile-list .left_tk {
        height: 62vh;
        min-height: 360px;
        max-height: none;
        overflow: hidden;
        display: flex;
        flex-direction: column;
    }

    .containerTk.tk-mobile-list .tk-mobile-list-actions {
        display: flex;
        padding: 4px 4px 8px;
    }

    .containerTk.tk-mobile-list .tk-mobile-list-actions fluent-button {
        width: 100%;
        min-height: 42px;
    }

    /* Vista detalle: solo formulario */
    .containerTk.tk-mobile-detail .tk-filters,
    .containerTk.tk-mobile-detail .left_tk {
        display: none;
    }

    .containerTk.tk-mobile-detail .bottom_tk {
        grid-template-rows: auto;
    }

    .containerTk.tk-mobile-detail .right_tk {
        display: flex;
        min-height: min(70vh, 640px);
        height: auto;
        overflow: visible;
    }

    .containerTk.tk-mobile-detail .ticket-panel {
        overflow: visible;
        height: auto;
        min-height: 0;
    }

    .containerTk.tk-mobile-detail .ticket-body {
        overflow: visible;
    }

    .containerTk.tk-mobile-detail .tk-mobile-back {
        display: flex;
        align-items: center;
        width: 100%;
        padding-bottom: 4px;
        margin-bottom: 2px;
        border-bottom: 1px solid color-mix(in srgb, var(--neutral-stroke-rest) 35%, transparent);
    }

    .containerTk.tk-mobile-detail .tk-mobile-back fluent-button {
        min-height: 40px;
    }

    .left_tk .dilitium-datagrid {
        flex: 1 1 auto;
        min-height: 0;
        height: 100% !important;
    }

    .left_tk .datagrid-pagination {
        box-shadow: 0 -6px 12px color-mix(in srgb, var(--neutral-foreground-rest) 6%, transparent);
    }
}

@media (max-width: 700px) {
    .containerTk { --tk-gap: 8px; padding: 8px; }

    .containerTk.tk-mobile-list .bottom_tk {
        grid-template-rows: minmax(380px, 66vh);
    }

    .containerTk.tk-mobile-list .left_tk {
        height: 66vh;
        min-height: 380px;
        padding: 4px;
    }

    .tk-filters__body { grid-template-columns: 1fr 1fr; }
    .tk-filters__actions {
        grid-column: 1 / -1;
        flex-direction: column;
        align-items: stretch;
    }
    .tk-filters__actions fluent-button { width: 100%; min-height: 44px; }
    .tk-form-grid { grid-template-columns: 1fr; }
    .tk-datetime { grid-template-columns: 1fr; }
    .ticket-actions { display: grid; grid-template-columns: 1fr 1fr; }
    .ticket-actions fluent-button { width: 100%; min-height: 44px; }
}

@media (max-width: 480px) {
    .tk-filters__body { grid-template-columns: 1fr; }
    .ticket-actions { grid-template-columns: 1fr; }

    .containerTk.tk-mobile-list .bottom_tk {
        grid-template-rows: minmax(400px, 70vh);
    }

    .containerTk.tk-mobile-list .left_tk {
        height: 70vh;
        min-height: 400px;
    }

    .left_tk .pagination-info {
        font-size: 0.72rem;
        line-height: 1.35;
    }
}

@media (pointer: coarse) {
    .ticket-actions fluent-button,
    .tk-filters__actions fluent-button { min-height: 44px; }
}

@media (prefers-reduced-motion: reduce) {
    .containerTk * {
        animation: none !important;
        transition: none !important;
    }
}